Refund & Cancellation Policy
This policy explains how payment issues, duplicate transactions and cancellation requests are handled.
Registration fees
Any applicable registration fee will be displayed before payment. Please review the amount and payment details before proceeding.
Failed or mistaken payments
If a payment fails but money is debited, check the transaction status before retrying. Resolution and reversal timing may depend on the bank and payment provider.
Duplicate transactions
If you believe you paid more than once for the same registration, contact us with your registration reference and transaction details for review.
Cancellation and refund requests
Contact our team with your registration reference to request cancellation or a refund review. Requests will be assessed according to the transaction status, applicable terms and law. Nothing in this policy limits rights available under applicable law.
Processing and support
If a refund is approved, it will be processed through the original payment method where possible. Processing time may depend on the bank and payment provider. Use the verified contact details on our Contact Us page for help. Never share your full card number, CVV, OTP or password.